Terms of service
KRE Customs Terms of Service
1. Overview
General Terms:
This website is operated by KRE Customs. Throughout the site, the terms “we”, “us” and “our” refer to KRE Customs. KRE Customs offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Backflow Services Terms:
These terms apply to all backflow testing and repair services provided by KRE Customs, ensuring compliance with safety regulations and optimal performance for residential, commercial, and industrial clients.
2. General Conditions
General Terms:
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
Backflow Services Terms:
When using our backflow services, you must ensure that we are granted full access to the site where the water system is located. Any illegal or unauthorized activity in connection with our services will result in immediate termination of the service agreement.
3. Products and Services
General Terms:
We reserve the right to modify or discontinue any product or service at any time without notice. Certain products or services may be available exclusively online, while others may have limited quantities and be subject to return or exchange only according to our Return Policy.
Backflow Services Terms:
KRE Customs provides certified backflow testing and repair services. These services are booked through our website or directly via contact and are subject to scheduling availability. We ensure compliance with local, state, and federal regulations in backflow prevention to maintain water system integrity and safety.
4. Appointment Scheduling for Backflow Services
General Terms:
This section generally covers orders and scheduling, but for our backflow services, additional details apply.
Backflow Services Terms:
You may schedule backflow testing or repair appointments through our website. Once an appointment is booked, we will confirm the schedule and send reminders prior to the service. Appointments are subject to rescheduling or cancellation due to unforeseen circumstances. Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
5. Payment Terms
General Terms:
We accept major credit cards and other payment methods as outlined on our payment page. Prices for our products or services are subject to change without notice. We reserve the right to refuse any order or transaction.
Backflow Services Terms:
Payment for backflow services must be made in full upon the completion of the service, unless agreed otherwise. For larger backflow projects, installment payments may be arranged. Failure to pay within the agreed terms may result in late fees or cancellation of future services.
6. Returns, Refunds, and Cancellations
General Terms:
Refunds are processed according to our return policy. If you are unsatisfied with your purchase, please contact us to initiate a return or exchange. Certain conditions may apply, and not all products or services are eligible for returns.
Backflow Services Terms:
Refunds for backflow services are not provided once the service is completed and accepted by the customer. In the event of a service-related issue, we will work to resolve the problem at no additional cost, provided that the issue is related to the work we performed.
7. Accuracy of Billing and Account Information
General Terms:
We reserve the right to refuse any order placed with us. If we make a change or cancel an order, we will attempt to notify you via the contact information provided. You agree to provide current, complete, and accurate purchase and account information for all purchases.
Backflow Services Terms:
For backflow services, accurate information regarding the location and specifics of your water system is required to provide proper service. Any misrepresentation of this information may result in additional fees or delays.
8. Limitation of Liability
General Terms:
We do not guarantee that our products, services, or information will be error-free or uninterrupted. You agree that your use of our service is at your sole risk.
Backflow Services Terms:
KRE Customs' liability for backflow testing and repair services is limited to the amount paid for the specific service in question. We are not responsible for damages caused by factors beyond our control, including pre-existing conditions in your water system, natural disasters, or external interference.
9. Privacy and Data Collection
General Terms:
We respect your privacy and are committed to protecting your personal information. Any data collected will only be used to process orders or provide services, and we will not share your information with third parties without your consent.
Backflow Services Terms:
When booking backflow services, you may be required to provide information about your water system and property. This information is collected solely to provide the service and is protected under our privacy policy. No data will be shared without your explicit consent.
10. Warranties
General Terms:
Our products and services are provided "as is" without any representations or warranties, express or implied. If an issue arises, we will work with you to rectify the situation according to our warranty policy.
Backflow Services Terms:
We warrant the quality of our backflow services and will address any issues related to our work within a reasonable time frame. However, this warranty does not cover issues unrelated to our services or caused by external factors.
11. Compliance with Local Laws
General Terms:
We comply with all relevant local, state, and federal regulations, and you, as the customer, agree to comply with applicable laws and regulations.
Backflow Services Terms:
All backflow testing and repairs performed by KRE Customs meet local, state, and federal regulations regarding water safety and backflow prevention. It is the responsibility of the customer to ensure any additional property-specific compliance is met.
12. Changes to Terms of Service
General Terms:
We reserve the right to modify or replace these terms at any time, and it is your responsibility to review the most current version.
Backflow Services Terms:
Updates specific to our backflow services may be posted periodically. Continued use of backflow services after modifications will constitute acceptance of the updated terms.
13. Contact Information
General Terms:
Questions about the Terms of Service should be sent to us at krecustom@gmail.com