Terms of Service

1. Overview

Welcome to KRE Customs! We provide certified, licensed, and insured backflow testing and repair services. By accessing or using our services, you agree to the terms outlined below. These terms apply to all customers, whether residential, commercial, or industrial.

2. Services

KRE Customs offers comprehensive backflow testing, repair, and maintenance solutions. We ensure your water system is safe and operates at optimal performance. Our services are subject to availability and may vary based on your location and specific needs.

3. Licensing and Certification

Our technicians are certified, licensed, and insured to perform backflow testing and repairs. We comply with all local, state, and federal regulations to ensure the integrity of your water system. Documentation of certification is available upon request.

4. Appointment and Scheduling

You can schedule a service appointment through our website or by contacting us directly. We will make every effort to accommodate your preferred time, but availability may vary. In the event of a scheduling conflict, we will work with you to find an alternative time.

5. Payment Terms

All payments for services rendered must be made in full upon completion of the service, unless otherwise agreed upon in writing. We accept various forms of payment, including major credit cards and online payment methods. Late payments may result in additional fees.

6. Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations within 24 hours of the appointment time may incur a cancellation fee. Emergency services may have different cancellation policies, which will be discussed at the time of scheduling.

7. Warranties and Liability

KRE Customs guarantees the quality of our backflow testing and repair services. However, we are not responsible for any damages caused by external factors beyond our control, such as natural disasters or other unforeseen circumstances. If an issue arises due to our work, we will rectify it within a reasonable time frame at no additional cost.

8. Compliance with Local Laws

All services performed by KRE Customs adhere to the local laws and regulations regarding water safety and backflow prevention. Customers are responsible for ensuring compliance with any additional requirements specific to their property or municipality.

9. Limitation of Liability

KRE Customs is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid for the service in question.

10. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any data we collect will be used solely for the purpose of providing services to you and will not be shared with third parties without your consent.

11. Changes to Terms of Service

KRE Customs reserves the right to update or modify these terms at any time without prior notice. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these terms, feel free to contact us at krecustom@gmail.com. We’re here to help!